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Humana’s New MyHumana Mobile App Provides a More Seamless, Integrated Personalized Experience for the Member

New app features brand new design and updated user experience

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Wednesday, January 8, 2014 11:00 am EST

Dateline:

LOUISVILLE, Ky.
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Public Company Information:

NYSE:
HUM
US4448591028
"With the launch of our new mobile app, we look forward to helping members better understand and leverage their health plans to enable more positive, lasting health outcomes."

LOUISVILLE, Ky.--(BUSINESS WIRE)--Millions of Humana members will now find a more seamless, integrated mobile experience when they sign on to the MyHumana mobile app.

To help meet the increasingly mobile needs of Humana’s multi-generational member population, as well as in response to individual member feedback, Humana Inc. (NYSE: HUM) has updated its industry-leading MyHumana Mobile app to feature a brand new design, enhanced user experience and better information flow to drive engagement and self-service with members.

The updated app will continue to show the same information that individuals can access today from their desktop including their health savings account balance, deductible and claims information, as well as coverage and benefits information.

“We continue to see an increasing number of individuals interacting with Humana via mobile devices. A personalized, secure mobile experience is one of the best ways for our consumers to engage in their care,” said Brian LeClaire, Chief Information Officer at Humana. “Our latest MyHumana mobile app embodies a ‘make it easy for me’ design that both pioneers simplicity and inspires health.”

The MyHumana mobile app is free and available for download for both Apple and Android smartphones. Humana members with the ability to create a MyHumana account on the web will have access to the app.

“At Humana we’re continuing to look for opportunities to help people in new ways, meeting them where they are so they can have a simple health experience,” said Jody Bilney, Chief Consumer Officer of Humana. “With the launch of our new mobile app, we look forward to helping members better understand and leverage their health plans to enable more positive, lasting health outcomes.”

The app first launched in March 2010 and continues to evolve in response to changing member needs and industry trends. Individuals can also access relevant information about their health benefits by directing their mobile browser to www.humana.com.

As part of its continued efforts to improve the consumer experience, Humana expects to make additional enhancements to the MyHumana mobile app over the next year and beyond.

About Humana

Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.

More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of:

  • Annual reports to stockholders;
  • Securities and Exchange Commission filings;
  • Most recent investor conference presentations;
  • Quarterly earnings news releases;
  • Replays of most recent earnings release conference calls;
  • Calendar of events (including upcoming earnings conference call dates and times, as well as planned interaction with research analysts and institutional investors);
  • Corporate Governance information.

Multimedia Files:

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MyHumana Mobile app features a brand new design, enhanced user experience and better information flow to drive engagement and self-service with members. (Photo: Business Wire)
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Contact:

Humana Corporate Communications
Alex Kepnes, 502-580-2990
akepnes@humana.com