RightSource mail-order pharmacy call center will house 620 employees
IRVING, Texas--(BUSINESS WIRE)--Officials with Humana Inc. (NYSE: HUM) and Humana Pharmacy Solutions, Inc. celebrated the opening today of a state-of-the-art RightSource® mail-order pharmacy call center and support operation in Irving. Located at 2001 W. John Carpenter Freeway, the facility opened with 190 associates and will bring more than 620 jobs to the area over the next three years.
Celebratory remarks at a 10:45 a.m. ribbon cutting ceremony were given by Texas State Representative Linda Harper Brown, Irving Mayor Beth Van Duyne, William Fleming, Pharm.D., President of Humana Pharmacy Solutions, and Jo Ann Goin, past Chairwoman of the Greater Irving-Las Colinas Chamber of Commerce.
RightSource is Humana’s mail-order pharmacy providing mail delivery to members’ homes. The convenience of mail-order delivery and the lower cost of obtaining drugs by mail order pharmacy have created strong demand for RightSource’s services. Humana RightSource, with similar operations in Arizona and Ohio, serves 1.5 million members and filled nearly 20 million scripts in 2012, making it one of the nation’s largest mail order pharmacies.
Humana will build-out all three floors of the building to accommodate its office and work spaces, open meeting spaces, conference rooms, training and huddle rooms, storage areas and communications functions. Positions at the facility include pharmacists, pharmacy technicians, customer service representatives, and data entry clerks.
“The opening of the RightSource call center and support operation in Irving is not only a commitment to provide outstanding mail-order prescription delivery to our customers but also a credit to the abundant, well-trained labor pool and excellent business climate offered in the Metroplex,” said Dr. Fleming. “We anticipate continued robust growth in our RightSource operations and we’re committed to improving our members’ health care experience.”
The location of LifeSynch, a wholly-owned, behavioral health subsidiary of Humana with operations in an adjoining office at 2101 W. John Carpenter Freeway, also influenced the decision to locate the facility in Irving, in addition to the business-friendly experience from the Irving Economic Development Partnership, Fleming said.
With its subsidiary companies Concentra and LifeSynch, and the addition of the employees being hired at the RightSource facility, Humana will have more than 2,500 employees in North Texas.
Humana Pharmacy Solutions, Inc. is a subsidiary of Humana Inc.
About Humana Pharmacy Solutions
Humana Pharmacy Solutions, Inc., a subsidiary of Humana Inc., manages traditional pharmacy benefits with member-focused strategies to yield savings in pharmacy and total health expense. Providing prescription coverage for both individuals and employer groups, Humana Pharmacy Solutions strives to give members access to the medicine they need while offering guidance on clinically proven, therapeutically equivalent drugs that bring better value to the member and the customer.
Humana Inc., headquartered in Louisville, Ky., is a leading health care company that offers a wide range of insurance products and health and wellness services that incorporate an integrated approach to lifelong well-being. By leveraging the strengths of its core businesses, Humana believes it can better explore opportunities for existing and emerging adjacencies in health care that can further enhance wellness opportunities for the millions of people across the nation with whom the company has relationships.
More information regarding Humana is available to investors via the Investor Relations page of the company’s web site at www.humana.com, including copies of: